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Shipping & Delivery Times
CONDITIONS OF SHIPMENT & SHIPPING COSTS (VAT incl., valid to all payment methods offered).
We ship world-wide.
1. National Shipment (Germany only) - free shipping from order value € 60,- **
|inside Germany||DHL Premium|
|< 1 kg||€ 4,50|
|< 3 kg||€ 5,20|
|< 5 kg||€ 5,90|
|< 10 kg||€ 7,40|
|< 25 kg||€ 9,90|
|< 3 kg||€ 3,90|
|< 5 kg||€ 4,50|
|< 10 kg||€ 4,90|
|< 20 kg||€ 5,90|
|< 25 kg||€ 6,90|
2. International Shipment
|Zone 1 (EU)***||DHL Premium|
|< 25 kg||€ 18,00|
Shipping Zones **
|1A (< 18 kg) AT,BE,LI,NL:||€ 9,30 plus € 1,00/2kg|
|1B (< 14kg) CH,CZ,DK:||€ 10,60 plus € 1,10/2kg|
|1C (< 6kg) FR,GB,MC:||€ 13,90 plus € 1,20/2kg|
|1D (< 2kg) HU,IT,PL,SK,SI:||€ 16,90|
(EU + Non EU)
|Zone 1 (non EU):||€ 16,50 plus € 2,00/kg|
|Zone 2:||€ 14,50 plus € 1,30/kg|
|Zone 3:||€ 17,50 plus € 2,00/kg|
|Zone 4:||€ 27,50 plus € 3,80/kg|
|Zone 5:||€ 29,50 plus € 6,80/kg|
|Zone 6:||€ 34,00 plus € 9,60/kg|
|Deutsche Post |
(reg. mail, insured)
|< 500 gr.||€ 6,90|
|< 1000 gr.||€ 10,50|
3. PICKING-UP GOODS
Basically the order can be picked up directly at our office. Picking-up times are usually possible Monday to Friday between 8:30 and 17:00.
Important: you need to contact us first to set up a date & time to pick your order up in our office.
That can either be done by phone (0211/ 600 9066) or by email (email@example.com)!
Kids Fanshop GmbH & Co. KG
40625 Duesseldorf (Germany)
4. DELIVERY TIMES
Deliverey times are displayed on each product webpage (details). Personalised items have a higher deliery time than stock goods
1. Choose payment method: PayPal, Credit card or (if not available) online bank transfer
2. Choose your preferred shipping method – please leave a comment ("express service") while ordering
3. Contact us by e-mail (firstname.lastname@example.org) or phone (+49 211 6009066)
For shipment outside of Germany:
Up to 1000g each shipping is done as a registered letter by Deutsche Post. It is insured and can be tracked in over 50 countries. Delivery time varies considerable depending on the country of destination. For all countries not supporting this service we can only track up to the border.
|insured shipment (Germany):||DHL / DPD National Paket|
|insured shipment (EU-Countries):||DHL Europaket Label|
|insured shipment (other countries):||Deutsche Post (Registered item)|
|insured shipment (Non-EU):||DHL Weltpaket|
DHL / DPD
DHL and DPD try to deliver 1 time and leave in case of failure a message with the address of the post office or parcel shop who keeps the package. Package tracking is possible. The tracking no. is included in the delivery email message to the customer.
Deutsche Post (German Post) delivers registered mail letters (Einschreiben International) which are insured and partly trackable (depending on the country of destination). For details please see https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB
** Island surcharges national / international
DPD charges additional costs for shipping to an island or hard to reach areas. The surcharge for shipping to a national (German) island is € 14,50 / for an international island € 25,50. It will be added automatically during the check-out process.
*** Exceptions: Greece, Malta, Cyprus and
France: Oversea Departments (Guadeloupe, Martinique, French-Guayana, Réunion)
Italy: Livigno, San Marino, Vatican City
Portugal: Azores, Madeira
Spain: Ceuta, Lanzarote, Fuerteventura, Gran Canaria, Teneriffa, La Gomera, La Palma, El Hierro, Melilla
For these countries apply the prices as to "to other European countries" resp. "to all other countries".